Terms & conditions.

Provider of the website

The website cumbrelabs.com (the “Website”) is provided by Cumbre Labs, LLC, a limited liability company organized under the laws of the State of Delaware, USA, with EIN 30-1478970 and mailing address at 1111b South Governors Avenue STE 29932, Dover, DE 19904. Cumbre Labs, LLC also operates through its affiliated entity Cumbre Labs SAS (RUT 220668910019, Montevideo, Uruguay).

These Terms govern your access to and use of the Website. By accessing the Website you agree to these Terms. If you do not agree, please do not use the Website.

1. Scope

The Website is a promotional and informational resource about Cumbre Labs, our products and our services. It does not require an account, does not host user-generated content, and does not process payments.

Our individual products — including the Coco Roco iOS application — are governed by their own separate terms of service, available where each product is distributed (for example, the Apple App Store) or within the product itself. These Terms do not cover those products.

2. Eligibility

The Website is intended for a general adult audience — typically parents, partners, journalists, and business contacts. You should be at least 13 years old to use the Website. The Website is not directed at children.

3. Acceptable use

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of it. Prohibited conduct includes harassment, attempting to gain unauthorized access, transmitting malware, sending spam through the contact form, or scraping the Website at scale without our written permission.

4. Intellectual property

All content on the Website — including the Cumbre Labs name, logo, the Coco Roco name and characters, text, graphics, and software — is owned by Cumbre Labs, LLC or its licensors and is protected by copyright, trademark, and other intellectual-property laws. You may not copy, reproduce, modify, or create derivative works without our prior written consent, except for normal browser caching and personal non-commercial use.

5. Contact form & messages

If you contact us through the Website, you confirm that the information you provide is accurate and that you have the right to share it. We treat the contents of your message confidentially within Cumbre Labs and use them only to follow up on your inquiry, as described in our Privacy Policy.

6. Third-party links

The Website may link to third-party sites and services. We are not responsible for the content, policies, or practices of third parties.

7. Disclaimers

THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. Information on the Website is for general purposes only and may be updated or removed at any time without notice.

8. Limitation of liability

To the maximum extent permitted by law, Cumbre Labs, LLC, its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or in connection with your use of the Website.

9. Indemnity

You agree to indemnify and hold harmless Cumbre Labs, LLC and its affiliates from any claim, demand, or expense arising out of your breach of these Terms or your misuse of the Website.

10. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The exclusive venue for any dispute will be the state and federal courts located in New Castle County, Delaware, except where applicable consumer-protection law requires otherwise.

11. Changes

We may update these Terms from time to time. Material changes will be reflected by updating the “last updated” date at the top of this page. Continued use of the Website after changes take effect constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, write to support@cumbrelabs.com.